When you send us feedback, we want you to know we're listening! So having said that we had a few lovely customers let us know that our Activated Charcoal Mask was a little difficult to remove. We want you to know that we deeply appreciate your feedback and we have taken it on-board. Now whilst trialing the Activated Charcoal Mask, I myself did have a bit of trouble removing it with just water - but to counteract this I used a cleanser afterward to remove the residue, I now realise that customers would prefer to have something with the activated charcoal for the removal of residue, so now included in the Activated Charcoal Mask are two sachets - 1) contains the activated charcoal mask and 2) contains baking soda - it is highly effecting at removing the residue of the mask and is also great for pulling away blackheads that the activated charcoal is drawn to. The baking soda also has an exfoliating action which will clear dead skin cells and help to make your skin feel soft after the treatment.
Once again, thank you lovely customers for your feedback and if you are looking to try the new improved Activated Charcoal Mask, we'd love to hear your thoughts on the improvements.
If you'd like to know more about baking soda and its many uses click on the image below.